forget about it
Hey guys I just thought I had to post something about my experience with the new owner of Cactus. I posted a thread about a problem I had with my 3W100 a few months ago. It stuck a rod bearing shortly after coming back from Cactus. Bobby had just given it a clean bill of health about 1 month before this happened. I called Bobby and told him I was sending it back and he kinda sorta indicated he would work with me to keep the cost down. About a week later I called to check on it and Bobby told me that he had sold the business to his partner Jeff. I won't go into that other than to say I was not pleased. To keep this short I just want to say that some time went by and a few things happened and with Bobby being out of the picture, Jeff and I have had a few conversations. In the end I have give massive props and kudos to Jeff. This guy put up with me over a 2 month period when he could have blown me off. It was not his problem but he treated it and me like it was. In the end he got me out of the 100 and into a new 110 had a great price I could not turn down. He did not have to do this but he did and I will forever be a customer. By the way lets not start with I should have sent it to Gerhard. He had a hand in this too. If this is the way Jeff is going to treat his customers I am sure he is going to have a successful future. Again thanks again Jeff and wish you well.